Privacy policy

Last updated: january 12, 2024

Within this Privacy Policy, we delineate our protocols and practices concerning the gathering, utilization, and sharing of your data while you engage with our Service. Additionally, we inform you about your privacy entitlements and the legal safeguards in place to protect them.

Your personal data is instrumental in enhancing and delivering the Service. Through your utilization of the Service, you acknowledge and consent to the gathering and utilization of data as delineated in this Privacy Policy.

Interpretation and Definitions

Interpretation

The terms with initial capitalization herein shall bear the meanings ascribed under the subsequent conditions. Irrespective of whether they are presented in the singular or plural form, the following definitions shall remain consistent.

Definitions

• You refers to the individual accessing or utilizing the Service, or the entity, be it a company or another legal entity, on whose behalf such individual is accessing or utilizing the Service, as applicable.
• Pixellark Solutions (referred to as either "the Company," "We," "Us," or "Our" in this document) denotes the software company situated at Nilanthattuwa, Kurunegala, Ridigama, Sri Lanka.
• Affiliate signifies an entity that has control over, is controlled by, or is under common control with Pixellark Solutions, where "control" implies ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authorities.
• Account pertains to a unique account established for You to access our Service or specific components thereof.
• Website refers to the online platform of Pixellark Solutions, accessible via Pixellark.com.
• Service encompasses the offerings provided through the Website.
• Country pertains to Sri Lanka.
• Service Provider encompasses any natural or legal person processing data on behalf of Pixellark Solutions. This term includes third-party entities or individuals engaged by Pixellark Solutions to facilitate the Service, render the Service on behalf of the Company, deliver services associated with the Service, or aid Pixellark Solutions in assessing how the Service is utilized.
• Third-party Social Media Service denotes any website or social network platform through which a User can log in or create an account to utilize the Service.
• Personal Data encompasses any information pertaining to an identified or identifiable individual.
• Cookies are small files placed on Your computer, mobile device, or any other device by a website, containing details of Your browsing history on that particular website among other uses.
• Usage Data pertains to data collected automatically, either generated by the usage of the Service or from the Service infrastructure itself (e.g., page visit duration).

Collection and Use of Personal Data

Types of Data

Personal Data

At Pixellark Solutions, we value your privacy and are committed to protecting your personal information. When you use our services, we may request certain personally identifiable information that enables us to contact or identify you. This information may include, but is not limited to:

• Email address
• First name and last name
• Phone number

Usage Data

We also collect usage data automatically when you interact with our services. This may include information such as your device's Internet Protocol (IP) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When you access our services through a mobile device, we may collect additional information automatically, including, but not limited to, the type of mobile device you use, your mobile device's unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.

Furthermore, we may gather information that your browser sends whenever you visit our website or use our services through a mobile device.

Tracking Technologies and Cookies

At Pixellark Solutions, located in Kurunegala, Ridigama, Sri Lanka, we are committed to ensuring your privacy is protected. As part of our commitment to transparency, we utilize Cookies and similar tracking technologies to enhance your experience on our website, pixellark.com, and to better understand how you interact with our services.

What are Cookies?

Cookies are small pieces of data stored on your device (computer or mobile device) that track your activity on websites. We use various tracking technologies such as beacons, tags, and scripts to collect and analyze information for the purpose of improving and optimizing our services.

Your Cookie Preferences

You have the option to manage your Cookie preferences through your browser settings. You can choose to accept or refuse Cookies, and your browser can also notify you when a Cookie is being sent. However, please note that disabling Cookies may limit your ability to access certain features of our website.

Types of Cookies We Use

1. Necessary / Essential Cookies

   • Type: Session Cookies
   • Administered by: Pixellark Solutions
   • Purpose: These Cookies are crucial for providing you with the services available on our website and enabling you to utilize its features. They help authenticate users and prevent fraudulent use of user accounts. Without these Cookies, certain services may not be accessible.

2. Cookies Policy / Notice Acceptance Cookies

   • Type: Persistent Cookies
   • Administered by: Pixellark Solutions
   • Purpose: These Cookies determine whether users have accepted the use of Cookies on our website. By acknowledging our Cookie policy, you consent to the use of Cookies as described herein.

3. Functionality Cookies

   • Type: Persistent Cookies
   • Administered by: Pixellark Solutions
   • Purpose: Functionality Cookies enable us to remember your preferences and choices when using our website, such as login details or language preferences. This enhances your browsing experience by providing a more personalized interaction.

Learn More

For further information about the Cookies we use and to explore your options regarding Cookies settings, please refer to our detailed Cookies Policy page.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service: including to monitor the usage of our Service.
• To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
• For the performance of a contract: the development, compliance, and undertaking of the purchase contract for the products, items, or services You have purchased or of any other contract with Us through the Service.
• To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation.
• To provide You with news, special offers, and general information: about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
• To manage Your requests: To attend and manage Your requests to Us.

Sharing of Your Personal Information

We may share your personal information in the following situations:

• With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to show advertisements to You to help support and maintain Our Service, to contact You, to advertise on third party websites to You after You visited our Service or for payment processing.
• For Business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
• With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
• With Business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
• With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures, and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You, and view Your profile.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transaction

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Children's Privacy

Pixellark Solutions acknowledges the importance of protecting the privacy of children online. Our services are not intended for individuals under the age of 13, and we do not knowingly collect personally identifiable information from anyone under this age. If you are a parent or guardian and suspect that your child has provided personal data to us without your consent, please contact us immediately. Upon verification, we will take prompt steps to remove such information from our servers.

In cases where the collection and processing of information require parental consent as per your country's regulations, we may seek parental approval before proceeding with such actions.

Links to Other Websites

While using our services, you may encounter links to third-party websites that are beyond our control and not operated by Pixellark Solutions. We strongly advise our users to review the privacy policies of any third-party sites they visit, as we do not assume responsibility for the content, privacy practices, or policies of these external sites.

Changes to this Privacy Policy

We reserve the right to update and modify our privacy policy as necessary. Any changes made to this policy will be communicated to you through prominent notifications on our website or via email prior to the changes taking effect. The "Last updated" date at the top of this page will reflect the most recent revisions. We encourage you to review this privacy policy periodically to stay informed about how we collect, use, and protect your personal information. Changes to this privacy policy become effective once they are posted on this page.

Contact Us

If you have any questions or concerns regarding this privacy policy, please feel free to reach out to us:

• By email: [email protected]
• By visiting this page on our website: Contact Us